01
Booking & Deposits
A card on file or a small deposit secures appointments for nail art, extensions, and services over 90 minutes.
Deposits are applied to your final total on the day of service.
Group bookings of three or more require a deposit per guest.
02
Cancellations
Please give at least 24 hours notice to change or cancel an appointment.
Cancellations inside 24 hours forfeit the deposit or incur a 50% service fee.
Reschedule once at no charge with 24 hours notice.
03
No-Shows
Missed appointments without notice are charged the full service price.
Two no-shows may require prepayment for future bookings.
04
Late Arrivals
A 10-minute grace period is held for every appointment.
Arrivals beyond 15 minutes late may have services shortened or rescheduled to protect the next guest.
05
Health & Safety
All tools are hospital-grade sterilized and single-use files are discarded after each guest.
Please reschedule if you have a nail infection, open wound, or are feeling unwell.
Let your artist know of any allergies or sensitivities before we begin.
06
Children & Guests
For everyone’s calm, we ask that only those receiving services join in the treatment area.
Children receiving a service are warmly welcome and must be supervised at all times.
07
Payment & Gratuity
We accept all major cards, contactless, and cash.
Gratuity is never expected but always appreciated, and can be added to any payment method.
Prices are subject to change; the total shown at booking is honored for that visit.
08
Satisfaction & Repairs
Love your nails or let us know within 3 days — we’ll happily fix any workmanship issue at no charge.
Gift cards are non-refundable and do not expire.
Questions about a policy?
We’re happy to help before your appointment. Reach out and we’ll walk you through anything.